1. Packages, groups and couples massages require a 50% deposit to book reservations. Be certain all the guests in your group are able to attend, to avoid full charge for missed services. Deposits are non-refundable.
  2. Please plan ahead as gratuities are no longer accepted on credit cards or on 'overwritten' checks made out to Spa on the River. Gratuities are appreciated in cash directly to your spa professional
  3. A $50 Surcharge will be added if you require services outside of Spa on the River business hours
  4. Gift cards or vouchers must be presented to receive service. Spa on the River is not responsible for lost gift cards or vouchers.
  5. Kindly give 48 hours notice of cancellation to avoid a full charge of booked services.
  6. Regretfully, we are unable to honor expired gift cards or vouchers. They may be redeemed for 25% off retail products only (excluding Jane Iredale Cosmetics).